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Cookies Policy
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What cookies are and why we use them
A cookie is a small text file that a website places on your device when you visit it. It lets the site recognise your browser on later pages or on a later visit, so that things such as your language choice, your signed-in session and your cookie preferences do not have to be set again every time. We also use similar technologies, including pixels, tags and local storage, and in this policy we refer to all of them as cookies.
We use cookies for a small number of practical reasons:
- They keep you signed in and keep your session secure as you move between pages.
- They remember settings you have chosen, such as language, currency display and game sound.
- They keep the games, the cashier and your account pages working properly on your device.
- They show us which pages and features are used, so we can fix faults and make the site quicker.
- They help us apply the safer gambling settings held on your account consistently across the site.
- They let us measure how our own advertising performs and, where you have agreed to it, tailor promotional messages shown to you elsewhere online.
Our site is for adults aged 18 or over only. We hold a gaming licence for the services we offer and we verify every account, and some cookies support that work by helping us spot unusual sign-in activity and prevent fraudulent use of an account.
The types of cookies we use
We group cookies into four categories. Strictly necessary cookies are always active, because the site cannot be delivered without them. The other three categories are set only if you accept them in the cookie notice.
Strictly necessary
These cookies make the site function. They hold your session after you sign in, spread traffic across our servers, keep track of where you are in a deposit or withdrawal while it is in progress, and record the cookie choices you have made so we do not ask again on every page. They also support security measures such as detecting repeated failed sign-in attempts.
Performance and analytics
These cookies tell us how the site is used in aggregate: which pages are opened, how long they take to load, where an error or a failed payment occurs, and which route players take through registration. We use the information to find faults and make pages clearer and faster, and we look at trends across many visits rather than at individual players.
Functionality
These cookies remember choices you make so the site behaves the way you left it. Examples include your language and currency display, whether you prefer a light or dark layout, your game sound setting, and the fact that you have already closed a particular notice or finished a walkthrough.
Marketing
These cookies measure whether a campaign led to a visit or a registration, limit how often the same message is shown to you, and tailor promotional content on other sites and apps. If you are self-excluded with us or through GamStop, or you have turned marketing off in your account, we do not use these cookies to direct gambling marketing at you.
| Category | Typical purpose | Set only with your consent |
|---|---|---|
| Strictly necessary | Sign-in sessions, cashier steps, security and your cookie choices | No, always active |
| Performance and analytics | Page speed, error reporting, how features are used | Yes |
| Functionality | Language and display preferences, notices already closed | Yes |
| Marketing | Campaign measurement, frequency capping, tailored promotional content | Yes |
Some cookies last only for the current visit and are removed when you close your browser. Others stay on your device for a set period so your choices survive between visits. The retention periods that apply, and the categories each cookie belongs to, are shown in the cookie notice on the site.
How to manage cookies
You can change your mind at any time, and you do not need to contact us to do it.
In the cookie notice on the site
- Open the cookie notice from the footer of any page.
- Look over each category and the purposes listed under it.
- Switch off the categories you do not want, then save your choices.
- Your preferences are applied straight away and stored on your device, so the notice does not reappear on every page.
In your browser
Every current browser lets you block or delete cookies, usually under a privacy or site-data menu. The options normally available to you include the following:
- You can delete the cookies that are already stored on your device.
- You can block all cookies, or block only those set by parties other than the site you are visiting.
- You can clear cookies automatically each time you close the browser.
- You can use a private window, which clears cookies for that window when you close it.
Cookie settings are held per browser and per device, so a change you make on a laptop does not carry over to a phone. Mobile operating systems also offer a device-level setting that limits advertising identifiers.
What happens if you block cookies
Blocking strictly necessary cookies will stop parts of the site from working. In practice, you may not be able to sign in, stay signed in while moving between pages, complete a deposit or a withdrawal, open a game, or keep your account settings in place.
If you block cookies entirely
We cannot keep you signed in or keep a record of your cookie choices, so the notice will appear again on every visit and some pages will return errors.
Turning off performance, functionality or marketing cookies has a smaller effect. The site will still work, but it may not remember your display preferences, and we will have less information to help us fix a fault you run into. Turning off marketing cookies does not reduce the amount of advertising you see elsewhere; it only makes it less likely to relate to us.
Your safer gambling settings are not affected
Deposit limits, time-outs and self-exclusion are held on your account with us, not in a cookie, so they stay in force whatever you do with your cookie settings. Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline, and GamStop lets you self-exclude from licensed gambling sites in Great Britain.
Changes to this policy and how to contact us
We update this policy when the cookies on the site change, or when the way we use them changes. The current version is always on this page, together with the date it was last updated.
If you have a question about cookies, want to know more about a particular category, or need help changing your settings, contact our support team by e-mail at support@casino-vave.co.uk or through the live chat on the site. If you are writing about the information we hold about you, please use the same e-mail address and include the username on your account with us, so that we can carry out the usual identity checks before we reply.

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